If you have been revolving around questions like What is CRM? Why do you need CRM? Why choose Clover CRM? How Clover CRM help your Business? Then our customer support team is always available to assist you and here are some of the common FAQs for your better understanding.
Customer Relationship Management (CRM) is a software program that is designed to help companies strengthen their relationship with the customers, suppliers, service users, and colleagues by analyzing different sets of data such as customer’s reactions over different social media pages, emails, texts, phone calls, and live chat.
Simply working over achieving the production target and building a business team, won’t do any good, if customers are not treated well. A Customer Relationship Management (CRM) system keeps a track of the total number of customers that one is having, customer retention rate, newly added customers and guides over which all areas to focus for better customer engagement.
Clover CRM is a single interface for small businesses and large enterprises, who wishes to strengthen their relationship with their customers. It is loaded with some of the best features that assist in generating more leads, managing inventories, processing quotations, tracking orders, and shipments and analyzing market sales, in a more concise and simplified manner.
Clover CRM software has been developed to streamline the workload for business and sales processes. Loaded with some of the best CRM features like Lead Management, Inventory Management, Monthly Recap Reporting, Quotation Management, and Timely Reminders, it assists small businesses and large enterprises to manage their relationship with the customers more efficiently.